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We want your feedback

 

CCL is dedicated to continuous improvement and development in the service we provde, which is why your feedback as a valued customer is important to us. Together we can make positive changes. 

Can you spare a couple of minutes to answer some questions on how we are doing. Your feedback is very important to us and all entries go into a hat and a prize will be given to the winner.

 

Customer Service Feedback

 
 
1. How would you rate the helpfulness and friendliness of our staff? (On a scale of 1-5 where 5 is best)
 
 
2. How would you rate our staff’s knowledge on our products and services? (On a scale of 1-5 where 5 is best)
 
 
3. Are all questions and queries resolved in a timely manner.





 
 
4. How would you rate the quality of our garments?





 
 
5. How would you rate the price of our garments?





 
 
6. Do you receive your goods within 48hrs from receipt of confirmation from us?
 
7. How would you like to hear about our special offers?
 
 
7. Would you use on-line ordering if additional discounts applied?
 
 
8. Looking at the future, would you be interested in orders placed Friday evening to still guarantee delivery for Monday.
 
 



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