For queries about your Co-operative membership:
Email: membership@co-operative.co.uk*
* Please note that for security reasons we cannot fulfil any requests to change or update your membership account via email. As emails are not 100% secure we advise you not to send emails containing any of your personal details.
or
Phone: 0800 023 4708
Lines are open 9am–8pm, Monday–Friday and 10am–4pm on Saturdays.
Calls may be monitored for quality standard purposes.
In addition, we regularly gather feedback from members who have used our helpline to ensure we provide the best possible service.
or
Write to:
The Co-operative Membership
PO Box 3801
Coventry
CV4 8WY
For other queries regarding The Co-operative Group:
Write to:
The Co-operative Group
Customer Relations
Freepost MR9473
Manchester
M4 8BA
or
Email: customer.relations@co-op.co.uk
or
Phone: 0800 068 6727