The Co-operative Pharmacy

On 18 July 2014 The Co-operative Group announced it has entered into an agreement to sell its Pharmacy business to Bestway Group, for a purchase price of £620 million. The transaction is due to complete in October 2014, following the fulfilment of a number of required steps to separate the Pharmacy business from The Co-operative.

With 750 outlets and over 6,500 employees, we are one of the top three pharmacy businesses in the UK. The priorities for the business will centre on improving and growing the store portfolio, improving the customer proposition and the capability of employees in order to drive further sales and efficiencies throughout the business.

It has a new e-pharmacy which offers healthcare products and services online. The site offers customers medical diagnoses and treatment for a range of conditions via remote consultation and features a health assessment tool. Appointments for biometric health testing can also be booked at Co-operative Pharmacy branches via the website.  The tests include blood pressure checks, total cholesterol and blood glucose.

The Co-operative Pharmacy has also moved into providing hospital outpatient dispensing, operating five pharmacies for NHS hospitals.

Our pharmacies provided a range of services, including flu vaccinations, weight management, sexual health and Muslim health, Our state-of-the-art national distribution centre in Stoke manages its supply chain.

 

Logo

 

Location:

Over 750 branches

Branch locator

Key people:

John Nuttall (Managing Director Healthcare)

Employees: 6,5000
Customer enquiries

Customer Care opening hours are Monday-Friday, 9am-6pm, excluding bank holidays.

Branch Customer Care

If you have any queries or comments about the service you have received in a Co-operative Pharmacy branch, please contact the Pharmacy Superintendent’s Office.

Call: 0330 606 1010
Email: superintendent@coop.co.uk
Write: The Superintendent Pharmacist, The Co-operative Pharmacy, 1 Angel Square, Manchester M60 0AG

Online Customer Care

For all queries about your order, or help and support with using our website, please contact our online Customer Care Team.

Email: care@co-operativepharmacy.co.uk
Call: 0330 606 1022
Write: The Co-operative Pharmacy, c/o The Co-operative Healthcare, National Distribution Centre, Whittle Road, Meir Park, Stoke-on-Trent, ST3 7UN.

Media enquiries

For general media enquiries please call 0161 767 4294 or contact a member of the PR team

Website

www.co-operativepharmacy.co.uk

Social media sites

Faceboook: /TheCooperativePharmacy

Twitter: /CooperativePhmy

Ethical Strategy

Social Goals are at the heart of everything of The Co-operative Pharmacy. The Sunwise Partnership with homeless communities in the UK, pioneering the use of Braille on pharmacy own-brand medicines and our commitment to improving sanitation in Togo with UNICEF are just some of our many community and global projects. To find out more about how The Co-operative Pharmacy do business ethically read The Co-operative Pharmacy ethical strategy?


Key facts

  • 3rd largest pharmacy chain in the UK, and the largest in Wales
  • 202,000 customers per week

Key achievements / awards

  • In 2012 The Co-operative Pharmacy became the first retail pharmacy chain in the UK to become carbon neutral

History

  • In 2012 The Co-operative Pharmacy became the first retail pharmacy chain in the UK to become carbon neutral
  • In 2006, The Co-operative Pharmacy, after working with the charity Diabetes UK removed all diabetic food products from sale within our branches
  • In 2001 The Co-operative Pharmacy was the first UK pharmacy to pioneer the use of Braille on the packaging of our own label medicines  
  • Established in 1945