The Co-operative Travel
The formation of a travel retail joint venture between Thomas Cook plc, The Co-operative Group and Midlands Co-operative has created the UK’s largest network of travel branches.
The joint venture is not a co-operative or mutual organisation but has use of The Co-operative Travel brand. Employees working in The Co-operative Travel branches are no longer Co-operative Group or Midlands Co-operative employees, but employees of the joint venture. The new company is fully supported by the Peterborough-based Thomas Cook corporate and central functions, which include training and development, property, legal, marketing, along with PR and Communications.
The Co-operative Group firmly believes that a partnership arrangement has helped to retain the heritage and ethics of The Co-operative brand and ensure the consistency of message. At the heart of this arrangement are good working relations with senior managers within Thomas Cook to create a successful partnership approach.
We operate over 400 high street travel agencies, a business travel operation, call centres, a specialist cruise operation and in excess of 600 travel homeworkers.
A number of senior business leaders from The Co-operative Group sit on the joint venture’s board.
They work to ensure that the ethos of the wider Co-operative brand is retained within the joint venture whilst also positively influencing the management and reputation within the Thomas Cook culture and structure.
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