access for all

we want everybody to be able to access all our products, stores and services

This is why our stores are located in the heart of communities. We also ensure that our new and refurbished stores incorporate features that make them more accessible to all shoppers.

We adopted the Institute of Grocery Distribution guidelines for operability, legibility and tactile information on our own brand products.

The Co-operative is proud to be the first to introduce Braille onto the packaging of its own brand range of medicines, to help blind people to identify between different medicines in their home.

What's more, most of the information we publish is now available on request in Braille, large print or on cassette -  because we feel everyone has a right to know about issues that concern them.

To find out more, contact our Customer Relations team.