Bringing the deceased into our care

When someone dies it is important to contact your funeral director so that they can arrange for the deceased to be taken into their care.

When you contact your local funeral director, they will ask you some personal details about the person who has died.

You can contact your local Co-operative Funeralcare Funeral Director at any time of the day or night, everyday of the year.

They will also ask where you would like the deceased to be rested before the funeral. This can be at either one of our special mortuary areas or your home if it is safe to return them.

If you choose your home, we recommend that you allow us to bring the deceased into our care and then return them home once all the necessary preparations have been made.

Your funeral director will also arrange a suitable time to visit you. Alternatively, you can meet at your local Co-operative Funeralcare funeral home or, if you prefer, somewhere else such as a friend’s house or a solicitor’s office.

When you meet the funeral director, they will be able to advise you on what to do next, take care of all the necessary funeral arrangements and explain, in detail, the procedure for registering the death.

Visiting the deceased

The decision of whether or not anyone is to visit the deceased is a personal one. Many people take comfort from seeing the deceased at rest and private remembrance rooms are available at our funeral homes, or you may wish to have the deceased at your own home.