contact us

If you have a question, please just get in touch

 

1. If you have any questions about your membership, please get in touch by email, phone or in writing:

You can email us at: membershipcontactus@co-operative.coop

Did you know that you can update your address, contact details and change your payment method with us online. If you do contact us, please note emails are not secure and for your protection should not include any personal details. To enable us to accept instructions via email your email address needs to be registered on your membership account, which you can do on the Update Contact Details page when logged into your account.

You can write to us at:

The Co-operative Membership
PO Box 3504
Stoke-on-Trent
ST6 9ED

You can call us on: 0800 023 4708

Calls to 0800 numbers are free for BT customers. Call charges from other companies and mobiles may vary and you may want to check this with your service provider. Lines are open 9am-8pm Monday to Friday and 10am-4pm on Saturdays. Calls may be monitored for quality standard purposes.

 

2. If you have any questions about elections or activities in your region, please contact your local office:


Central & Eastern Region

The Co-operative Membership Department
Suite 7, 2nd Floor
Challenge House
Sherwood Drive
Bletchley
Milton Keynes
MK3 6DP

Telephone: 01908 361500
Email: Membership.centralandeastern@co-operative.coop

Scotland & Northern Ireland Region

3rd Floor
Newhouse Composite Distribution Centre
401 Edinburgh Road
Newhouse
Lanarkshire  ML1 5GH

Telephone: 0800 015 6008 & 02893 357518
Email: membership.scottish@co-operative.coop

North Region

The Co-operative Membership Department
Birtley RDC
Drum Industrial Estate
Chester-le-Street
Co Durham
DH2 1AA

Telephone: 0191 411 2344
Email: membership.north@co-operative.coop 

North West & North Midlands Region

The Co-operative Membership Department
9th Floor
1 Angel Square
Corporation Street
Manchester
M60 0AG

Telephone: 08437 519181
Email: membership.northwest@co-operative.coop

South East Region

The Co-operative Membership Department
1st Floor
Persimmon House
Anchor Boulevard
Crossways Dartford
DA2 6QH

Telephone: 0800 015 1147
Email: membership.southeast@co-operative.coop

South & West Region

The Co-operative Membership Department
Limesfield Broad Road
Dulford
Cullompton
EX15 2DY

Telephone: 01884 266 892 
Email: membership.sw@co-operative.coop 

Cymru / Wales Region

The Co-operative Membership Department
Co-operative Group
De Clare House
4 Sir Alfred Owen Way
Caerphilly
CF83 3HU

Telephone: 02920 760820
Email: membership.wales@co-operative.coop

 

3. If you have any questions about your local Co-operative Food store

You can email us at: customer.relations@co-op.co.uk

You can write to us at:

The Co-operative Group
Customer Relations
Freepost MR9473
Manchester
M4 8BA

You can call us on: 0800 068 6727