contact us
general queries about your Co-operative Membership
write to:
The Co-operative Membership
PO Box 3801
Coventry
CV4 8WY
or call 0800 023 4708
* Please note that for security reasons we cannot fulfil any requests to change or update your membership account via email. As emails are not 100% secure we advise you not to send emails containing any of your personal details.
Lines are open 9am–8pm, Monday–Friday and 10am–4pm on Saturdays. Calls may be monitored for quality standard purposes.
In addition, we regularly gather feedback from members who have used our helpline to ensure we provide the best possible service.
elections or meetings queries regarding for your regional membership
Central & Eastern Region
The Co-operative Membership Department
Suite 7, 2nd Floor,
Challenge House,
Sherwood Drive,
Bletchley,
Milton Keynes,
MK3 6DP
p: 01908 361500
membership.central&eastern@co-operative.coop
Scotland & Northern Ireland Region
The Co-operative Membership Department
Robert Owen House,
87 Bath Street,
Glasgow
G2 2EE
p: 0141 304 5400
f: 0141 304 5584
membership.scottish@co-operative.coop
North Region
The Co-operative Membership Department
Co-operative Retail Logistics
Unit 2
Drum Park
Drum Industrial Estate
Chester-le-Street
DH2 1AE
p: 0191 411 2348 or 0191 411 2387
membership.north@co-operative.coop
North West & North Midlands Region
The Co-operative Membership Department
5th Floor,
New Century House,
Corporation Street,
Manchester
M60 4ES
p: 0161 246 3066
f: 0161 246 2232
membership.northwest@co-operative.coop
South East Region
The Co-operative Membership Department
1st Floor,
Persimmon House,
Anchor Boulevard,
Crossways,
Dartford
DA2 6QH
p: 0800 015 1147
membership.southeast@co-operative.coop
South & West Region
The Co-operative Membership Department
Limesfield Broad Road,
Dulford,
Cullompton
EX15 2DY
p: 0845 757 3130*
f: 01884 266 887
membership.sw@co-operative.coop
Cymru/Wales Region
The Co-operative Membership Department
Glansevern Hall,
Berriew,
Welshpool,
Powys
SY21 8AH
p: 01686 640 779
f: 01686 640 939
membership.wales@co-operative.coop
* Calls will cost no more than 4p per minute for BT customers. Calls from other networks or mobiles
may vary.
† Office hours are Monday–Friday, 9am–8pm, and Saturday, 10am–4pm. Calls may be monitored for quality standard purposes. In addition, we regularly gather feedback from Members who have used our helpline to ensure we provide the best possible service.
other queries regarding The Co-operative Group
Email: customer.relations@co-op.co.uk
write to:
The Co-operative Group
Customer Relations
Freepost MR9473
Manchester
M4 8BA
or call:
0800 068 6727