Our Ethics


We have a long and proud history of standing up for what’s right on behalf of our members and customers, and that tradition is now clearly part of our new purpose “Championing a better way to do business for you and your community”.

Over the summer, we’ll be exploring what issues our members, customers and colleagues believe we should stand up for. We’d like to invite you over to a new website, Let’s Talk, to share your ideas and tell us what you think!

See also our latest Sustainability Report, which sets out how we are addressing the key sustainability issues for our business and reflects the work we’ve been doing with our members, customers, and colleagues across the UK.


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