Co-op values

We're founded on a set of values and principles describing a different, fairer and better way of doing business.

These shared values are upheld by the International Co-operative Alliance.

We try to demonstrate our commitment to these values and principles in everything we do, and here's just some of the ways our co-op's doing that:

Our values

Self-help

Members joining together and making a difference. Whether it’s supporting a national charity like British Red Cross or working in their local community.

Self-responsibility

Every member doing their bit, making our co-op a success by supporting its activities and using its products and services. They encourage others to support it too.

Democracy

All members are equal. Voting power can’t be bought – it’s one member, one vote.

Equality

Our co-op gives all members an opportunity to get involved, like campaigning for fair trade.

Equity

Co-op is committed to fairness.

Solidarity

Together we’re stronger, so members join together to help their co-op achieve even more

Our principles

Voluntary and open membership

Anyone over 16 who likes the way we do business can join.

Democratic

Any member can vote if they’ve spent £250 in a year. That’s only £4.80 a week.

Member economic participation

We want every member to be a loyal customer. It’s our responsibility to give them a good reason to be.

Autonomy and independence

We’re only accountable to our members, not shareholders.

Education, training and information

We'll give members what they need to play a full part in our business, including all the information they need to make informed choices - whether that’s buying a funeral plan or a loaf of bread.

Co-operation among co-operatives

We work with, and support, other co-operatives in lots of areas, for example, jointly buying from our suppliers to keep prices lower for customers.

Concern for the community

We use our profits to support the local communities we serve and give back to members.