Co-op values
We're founded on a set of values and principles describing a different, fairer and better way of doing business.
These shared values are upheld by the International Co-operative Alliance.
We try to demonstrate our commitment to these values and principles in everything we do, and here's just some of the ways our co-op's doing that:
Our values
Self-help
Members joining together and making a difference. Whether it’s supporting a national charity like British Red Cross or working in their local community.
Self-responsibility
Every member doing their bit, making our co-op a success by supporting its activities and using its products and services. They encourage others to support it too.
Democracy
All members are equal. Voting power can’t be bought – it’s one member, one vote.
Equality
Our co-op gives all members an opportunity to get involved, like campaigning for fair trade.
Equity
Co-op is committed to fairness.
Solidarity
Together we’re stronger, so members join together to help their co-op achieve even more
Our principles
Voluntary and open membership
Anyone over 16 who likes the way we do business can join.
Democratic
Any member can vote if they’ve spent £250 in a year. That’s only £4.80 a week.
Member economic participation
We want every member to be a loyal customer. It’s our responsibility to give them a good reason to be.
Autonomy and independence
We’re only accountable to our members, not shareholders.
Education, training and information
We'll give members what they need to play a full part in our business, including all the information they need to make informed choices - whether that’s buying a funeral plan or a loaf of bread.
Co-operation among co-operatives
We work with, and support, other co-operatives in lots of areas, for example, jointly buying from our suppliers to keep prices lower for customers.
Concern for the community
We use our profits to support the local communities we serve and give back to members.