The Co-op Way 2017

Showing how we do business responsibly.

Our purpose is ‘Championing a better way of doing business for you and your communities’. We do this by being commercially strong to generate value for our members. To help achieve this we seek to set high ethical and sustainability standards across our products, services and operations.

4.6 million

active members

No. 1

UK campaigning business (ICM Unlimited, 2017)

The more successful we are, the more value we create and the stronger our communities become.

Listening to our members

Our members shape and influence the way we run our business. We're creating new ways for our members to tell us what they think of Co-op products and services, stay in touch with each other and grow networks of co-operation.

In 2017, we held 20 'Shape your Community' events inviting members and others in the community to share their views.

Our Co-op Way Report 2017

Reporting you can trust

Our full sustainability report is externally assured, which means it’s independently checked. Our report has been prepared in accordance with the Global Reporting Initiative’s Standards: Core option.

GRI index - Co-op Way Report 2017 (PDF, 12 pages, 239KB)

Read about how we collect and calculate data - Co-op Way Report - Basis of reporting (PDF, 31 Pages, 625KB).

We also have an archive of sustainability reports from previous years.