Council Members are at the heart of our business to give members, like you, a platform for sharing your views and ideas on how we can make our Co-op one we can all be proud of for years to come. Get in touch locally: email@example.com.
If you're looking to raise a complaint or have questions about your membership or local store, please call: 0800 0686 727.
As a founding member of the Members’ Council from May 2015, I am excited to be at the centre of the organisation, representing members in the North-West. My co-operative experience has been invaluable in further developing my understanding of how things tick and the vital importance of values, principles and other Co-op aims and ambitions. I enjoy being a Member Pioneer for Lancaster and Morecambe, having led several local forums so far and co-ordinating charity fund-raising events with the support of store managers and colleagues.
Frank Nelson (Senate)
I worked for The Co-operative Bank for 33 years, leaving when made redundant and retired happily in December, 2007. I was a Co-op Board member in 2014/15 and Co-operative Bank/Group Pension Fund Trustee for over 20 years until 2012. My wife and I shop regularly at our local Co-op Food stores and I hold a Funeralcare Bond. I want the Members' Council to be the authentic voice for all members!
I’m a lifelong co-operator and deeply passionate about the movement. I worked for the Co-op for 16 years and continue to work with co-operatives, credit unions and charities in a freelance capacity. My commitment to the values and principles is absolute, and I relish the opportunity to truly help them shine whilst playing an active role in rebuilding the Co-op to its full potential.
Regulatory Reporting Analyst
I have previously served as a trustee for the British Youth Council that runs the UK Youth Parliament programme, as a trustee for my students’ union whilst at university, and a local authority representative on the management committee of a short-stay school in Lancaster. For me, a strong community is one in which its residents go to work, shop and stand together. I’m involved with the Co-op as through our businesses, we unite people and help build a stronger community for all. I want to see a Council that isn’t afraid to fight for ordinary members.
Nick Crofts (President and Senate)
I'm very passionate about the Co-op. I previously chaired the Board of Venture Housing Association during their recent amalgamation with a Merseyside Registered Provider, and now serve on the board of another Liverpool housing association. I am a Labour & Co-operative Councillor in Liverpool, and served four years as a member of the Co-op Party’s National Executive. I also sit on the board of the trading arm of a Merseyside foodbank and renewable energy co-op.
As a recently elected Council Member, I’m new to the Co-op. Although, having shopped with them for over 20 years, I feel that my local Bromley Cross store belongs to me. Of course, as a member, it actually does! That’s what’s so unique about our Co-op and what excites me when I think about the potential for the wider communication of that message. A graduate of Keele University, I have worked in strategic planning and marketing for the Tootal Group, organised a reading charity, been a primary teacher for 12 years and now own and run a healthy vending business for schools and colleges.
Rebecca Hamilton (Council Colleague Member)
I have been a Co-op employee and member for over 16 years. I am a qualified Chartered Certified Accountant, working for the Co-op's Internal Audit department. From my work in Internal Audit, I have gained an overview of all the Co-op's business activities, products and services and their commercial impact within the retail sector. I am an active part of the Co-op Credit Union - as a member, director and Chair of its Credit Committee. I firmly believe in Co-op values and principles and am committed to adding value to the Members’ Council.
Originally from Accrington, I now live on the Wirral, and am the General Manager of Macclesfield Town Football Club - so I see a lot of the North West over the course of a week. I am a great believer in the Co-op way of doing things - life is just so much better when we all work together.
Having been recently elected to the Members' Council, I am looking forward to working with other Council Members and Co-op colleagues to help to play a small part in making a brilliant organisation even more amazing.
Debbie Sheen (Council Colleague Member)
Insurance Product Consultant
I am 49 years old and I live with my husband Steve, our two sons, Marcus and Harvey and our dog Jessie. I work for Co-op Insurance as a Product Consultant, making sure our products are right for our members and customers. I enjoy family walks with a nice pub lunch at the end. Like most members of the Co-op, I value the part it plays in local communities.
To get you in touch with your Council Members on a more direct and local level, we've created a set of constituency email addresses to help you raise questions, find out more information and share your views.
To contact Council Members in this constituency, email firstname.lastname@example.org
Any emails you send will come into a central inbox, monitored by our Council Secretariat team, before being passed on to your Council representatives.
Any personal information you provide will not be shared with third parties and will only be used for the purpose of responding to your query.