Most drivers 'MOT' impressed with stress of MOT tests

14 March 2019

Drivers find getting an MOT stressful, a hassle, and time consuming, new research from Co-op Insurance has revealed.

Despite MOT testing ensuring the safety of vehicles on the road, of those motorists questioned, over half of respondents (59%)¹ stated that taking their car for an MOT is a stressful experience, with a third (30%) admitting that they put off their MOT because of this.

When asked why they find the experience stressful, four out of ten (36%) complained that it’s time consuming, whilst three in ten (28%) don’t like having to make arrangements to get their car to and from the garage.

Why drivers find getting an MOT stressful:

  1. It’s time consuming (36%)
  2. They don’t like having to make arrangements to get the car to and from the garage (28%)
  3. They don’t understand technical terms and are not confident to ask what they mean (27%)
  4. They find the garage in general quite daunting (26%)
  5. They don’t like dealing with new people they’ve never met (20%)
  6. They’ve had a bad experience in the past and find it hard to trust garages (17%)
  7. They don’t like to leave their car with people they don’t know (14%)
  8. They don’t understand how MOTs work (4%)

In addition to this, a fifth (20%) of respondents said that getting an MOT is a hassle, and too much effort; a further fifth (19%) said that they struggle to make the time to take their car for an MOT; and another fifth (18%) said that they don’t like taking their car for an MOT because they have to take a day off work or use the weekends.

Worryingly, a high proportion of motorists aren’t even aware of the simple tests on an MOT that keeps a vehicle safe. When asked, 83% of respondents didn’t think keeping the inside of the car clear of clutter was an MOT requirement; 44% didn’t think having the screen wash topped up as a requirement; and 14% said that they didn’t think the correct tread depth was a requirement for passing an MOT test.

A further 58% don’t know what MOT stands for (Ministry of Transport).

Exclusive DVSA data requested by Co-op Insurance has revealed that 27,779 motoring offences in the past five years have been due to defective vehicles² which could have been avoided if the vehicles were in line with MOT testing rules.

Co-op Insurance has recently introduced a new service, aiming to make MOTs more convenient and less daunting for drivers in an effort to make roads and communities safer.

Co-op Car Care* provides drivers with the ability to book an MOT online, which allows you to request a time slot for when you would like your car to be collected. A representative from Co-op Car Care will then pick up your car at the allocated time and take it to a fully vetted, independent garage in your local area.

The service allows your car to be picked up from wherever you request it to be – whether that’s at work or home, whilst the representative will also provide a second opinion on any work that needs to be carried out, whilst cutting out all the technical words.

Nick Ansley, Head of Motor Insurance at the Co-op, said:

“MOTs may seem like a lot of hassle and effort, but they are hugely important to keeping our roads – and the drivers on them – safe.

“We’re trying out ways to keep the hassle of MOTs at a low, encouraging safer roads and communities. With the introduction of Co-op Car Care, we’re hoping drivers see the opportunity to ensure their vehicle is in a roadworthy condition in a much more convenient way.

“We hope this will help to keep drivers safe, whilst also keeping costs down – taking away costly fines for defective vehicles, and points on their licence.”

Mike Bristow, spokesperson for Brake, the Road Safety Charity said:

“Motorists should always ensure they get vehicles tested when required. It may seem like a daunting process, but by getting vehicles tested, motorists are ensuring that they are driving a safe and roadworthy vehicle.

“We hope that motorists see the benefit of initiatives such as Co-op Car Care and ensure they get their car tested every 12 months. If drivers suspect that their vehicle has a fault, they should get this checked as soon as possible.”


Media Contacts:

Hannah Charlton / / 07713 314 894
Jenna Moss / / 07770 441 828
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Notes to editors

1Research conducted by Atomik Research on behalf of Co-op Insurance among 2,001 UK car owners aged 18+. The research fieldwork took place on 11th-15th January 2019.

2Information requested by Co-op Insurance under the terms of Freedom of Information Act 2000 (FOIA). Data provides information from January 2013 – October 2018 on the following offences: CU10 – using a vehicle with defective brakes CU20 - Causing or likely to cause danger by reason of use of unsuitable vehicle or using a vehicle with parts or accessories (excluding brakes, steering or tyres) in a dangerous condition CU30 – Using a vehicle with defective tyre(s) CU40- Using a vehicle with defective steering

*Co-op Car Care has been developed with UK technology start-up, Fixter founded in 2017 aiming to reduce the stress and hassle motorists face when looking after their cars.