Co-op ‘clicks’ with PayPal to offer additional simple, safe and secure digital payment choice for online shoppers

03 February 2023

Co-op has ‘clicked’ with digital payment provider, PayPal, to offer additional choice for shoppers to make simple, safe and secure purchases of groceries through the convenience retailer’s online shop.

PayPal is now available for shoppers as a payment option for purchases of online home delivery orders and click and collect via Co-op’s online shop – shop.coop.co.uk - enabling shoppers to buy online and pay for their purchase with PayPal quickly and easily, without having to enter their credit card or financial details.

The convenience retailer launched its online shop in 2019 and has since expanded at pace. It now offers an online service through more than 2,000 stores in communities across the UK. Groceries are picked fresh in the local store, and with its focus on ‘quick convenience’ orders are available for either home delivery locally or click and collect, often in a matter of minutes.

Paul Fletcher, Co-op’s Head of Payments, said: “We are continually looking for new ways to innovate and meet the needs of our Members and customers, and developing quick, convenient and flexible options online is a core part of our approach. Our work with PayPal will now offer additional payment options which are simple, safe, secure and, trusted by millions of UK shoppers, offering further online choice for time-pressed consumers however they choose to shop with us.”

Vincent Belloc, Managing Director, PayPal UK, added: “PayPal has 32 million active accounts in the UK, and is trusted by shoppers who buy, sell, and send money—without sharing their financial information. E-commerce has always been about giving consumers a convenient way to buy what they want, when they want, and being able to pay for it how they want. We could not be more delighted to collaborate with Co-op to offer additional convenience and choice online for communities across the UK when they shop for groceries.”

Chris Conway, eCommerce Director, Co-op, explained: “Co-op stores are well placed in the heart of local communities to provide quick, easy and convenient home deliveries and, click and collect. Whether it is a full grocery shop, those last-minute top-ups and forgotten items or, meals and treats for evenings at home, we are committed to exploring new ways to increase access to our products and services and create flexible options online for consumers. With our members and customers leading busy lives, delivering with ease and speed in a safe and secure way is a cornerstone of our quick convenience approach.”

Co-op’s ‘quick convenience’ model has grown at pace, through its own online shop and with partners including: Amazon Prime; Deliveroo; Uber Eats and, autonomous robot deliveries with Starship Technologies. In December, Co-op announced a new partnership with Just Eat, which will roll-out to around 1,000 stores later this year.

In addition to PayPal, payment options available through Co-op’s online shop include: Google Pay, Apple Pay, Mastercard and Visa.

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Editor notes:

About Co-op: Co-op is one of the world’s largest consumer co-operatives with interests across food, funerals, insurance and legal services. Owned by millions of UK consumers, Co-op operates over 2,500 food stores, over 800 funeral homes and provides products to over 5,000 other stores, including those run by independent co-operative societies and through its wholesale business, Nisa Retail Limited. Employing almost 60,000 people, Co-op has an annual turnover of over £11 billion and is a recognised leader for its social goals and community-led programmes. Co-op exists to meet members’ needs and stand up for the things they believe in.

About PayPal:
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 430 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit www.paypal.com/uk

Further information:
Andrew Torr
Senior Press Officer, Co-op Press Office
M: 07702505551
E: andrew.torr@coop.co.uk