Co-op Insurance pledges to support those affected by Covid-19

23 March 2020

The spread of Coronavirus (Covid-19) is unprecedented in modern times and we understand this is an incredibly difficult time for families and businesses.

We’re co-operating with the Association of British Insurers (ABI) to support those who are affected by the impact of Covid-19, as well as those who want to help their communities in these challenging times. Co-op Insurance have pledged to:

Support those who need to make a claim

We have implemented business continuity plans and are working closely with service providers to be able to continue to handle claims in these challenging circumstances.

Support those who are working from home

For anyone that needs to work from home because of government advice or are self-isolating, home insurance cover will not be affected and customers don’t need to contact us, provided that the work is clerical in nature.

Support those who cannot work from home

If customers have to drive to work instead of getting public transport because of the impact of Covid-19, their car insurance policies will be valid.

Support those who use their cars to help their communities

If customers are using their car for voluntary purposes in any capacity as an NHS volunteer to support others who are impacted by Covid-19, cover will not be affected and they do not need to tell let us know.

Support our key workers

Key workers needing to use their own car to drive to different places of work because of the impact of Covid-19 will not be affected and do not need to tell us.


About Co-op Insurance:

Co-op Insurance is part of the Co-op, one of the world’s largest consumer co-ops, owned by millions of members. Alongside Co-op Insurance, we have the UK’s fifth biggest food retailer, the UK’s number one funeral services provider, and a developing legal services business. As well as having clear financial and operational objectives, the Co-op is a recognised leader for its social goals and community-led programmes.

For further information please contact:

Mark Carrington | Press Officer | 07890 384 471 |

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