Co-op's data team take top spot at DataIQ Awards

15 July 2019

Co-op is this week celebrating success at the 2019 DatalQ Awards, after winning best data ethics and privacy initiative.

In an era where data is increasingly crucial to commercial success and customers are growing more aware of how data about them is used, this award recognises Co-op colleagues’ commitment to being trusted with the data of members, customers, and communities, ensuring that the business makes informed and ethical decisions that support its values.

In 2018 Co-op launched a partnership with the Open Data Institute (ODI), and through this partnership has successfully trialled and implemented the ODI’s Data Ethics Canvas to identify issues and action surrounding data ethics.

Co-op, which offers a diverse range of products and services, has used the Data Ethics Canvas within many of its Digital service delivery teams, bringing teams together in workshop style sessions, and ensuring the canvas is completed regularly at suitable points. A process was designed on how to run the workshops, which empowers the teams and makes it easy for them to make good decisions and do the right thing with data, whilst building data literacy.

The DatalQ awards celebrate the top performers in data, highlighting the skills, commitments and capabilities of individuals, teams, organisations and solutions. Co-op aims to continually demonstrate thought leadership and innovation in data across a broad range of activity and wants this recognition to be the first of many. The business is currently undertaking various data driven initiatives to enhance its ability to listen to its members and customers.

Tim Sleap, Director of Data and Insight at Co-op said: “This award goes a long way in showing that we are championing a better way of doing business for our customers, colleagues and communities. It also demonstrates how we are leading in the application and ethical use of data. When handling customer data it is vital that you are trusted with it, and that you do so with integrity and transparency. This is especially true of Co-op, where members and customers rightly demand that we do business the right way.”

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