Storm Malik and Corrie: Co-op Insurance sees a surge of enquiries from affected customers

02 February 2022

Andrew Nevitt, Head of Products at Co-op Insurance, said:

“Since the UK was hit by Storm Malik and Corrie at the weekend, we’ve received an 80% surge in enquiries from customers who have unfortunately been impacted by the destruction of the storms. We are urging home owners to check they have appropriate cover in place before they’re affected by extreme weather. Seeing two big storms follow in quick succession this weekend has hit many people hard and a quick check of a current policy can make things a little easier should the worst happen.

“It’s likely we will see more storms affect the UK before Spring arrives and there are a number of simple yet proactive measures people can take to help protect their homes, gardens and vehicles that can make a real difference.”

Outside the home:

• Secure items in the garden such as furniture, pot plants, ladders and children’s toys, or bring inside your property if you have space • Check that your fence panels are secure • Park your car away from large trees if possible, in case there are any falling branches • If you are in a flood risk area, if possible move your car to higher ground where flooding is less likely – don’t drive as the flood hits as this is potentially dangerous

Inside the home

• Make sure that all windows and doors are closed and locked • Make sure you have emergency contact numbers in a safe place i.e. insurance claims number and policy number, local authority and utility company contact details • Move any valuable or essential items in your property upstairs • Unplug all your electrical items in case of any power surges • Know where to switch off your utilities at the mains – gas, electricity and water • Back up computers and switch them off to avoid losing any sentimental items e.g. photographs • If you lose power, have a torch at the ready instead of candles as these could pose a fire hazard • Have a storm kit ready including any essential items such as blanket, torch, water and easy to eat non-perishable food items • Keep pets warm and indoors Andrew advises: “If your home is damaged by bad weather, contact your insurer as soon as possible so that they can assess the level of damage and make the necessary arrangements to deal with your claim, as they may also need to help you arrange alternative accommodation.”