Our ways of Being Co-op Guide everything we do. They are: - Do what matters most - Show you care - Be yourself, always - Succeed together

As a co-operative, celebrating diversity and fostering an inclusive culture are fundamental to how we do business. . This is why we continuously look for new ways to make things fairer for our colleagues, including:

  • Lobbying government with our Safer Colleagues, Safer communities campaign focusing on tackling crime and violence towards store colleagues and the communities they work in. As a result of this campaign, in 2021 the Government agreed to make a shop worker or anyone performing a public duty or service to the public, an aggregated offence.

  • Introducing additional support for pregnancy loss and Menopause and the creation of a new compassionate leave policy.

  • We’ve developed a new holistic Diversity and Inclusion Strategy, embedding our approach across colleague diversity, brand & members, products & services, Suppliers and Community Impact and have set ourselves a target to increase our ethnic minority leadership representation from 7% to 7% by 2023, and 10% by 2025.

Find out more on the ways we support our colleagues and people in our Co-operate Report.