Sustainability reporting

Our 20th Social value and Sustainability report provides an open and honest account of the actions we're taking against our commitments to community, ethics, and sustainability, shaped around the issues our member owners tell us they care about.

Download the full report (PDF, 82.73MB)

See our 2025 results highlights

Our highlights

Our vision

Co-operative values and principles are as relevant today as they were when we were founded in 1844 and they’re at the heart of our approach to addressing the challenges that our Co-op and society as a whole face today.

Our vision is "Co-operating to build more value for our member-owners every day."

Our long-term commitment to our co-operative values and principles, as well as our insights into the needs of our people, communities, and members, have helped us to shape the commitments that will help to deliver our vision.

Social value

Our members own our Co-op and always have a say on what we focus on. We’ve built our plan to deliver social value to our member owners on the issues they care about – delivering positive impact and lasting value for people and planet across three areas:

  •      Access to opportunities

  •      Access to a sustainable future

  •      Access to peace of mind and wellbeing

You can see how we're creating value across these 3 areas below.

Helping people find routes into education, skills and good work – especially where those things are hardest to find

Supporting members and communities to reduce their environmental impact, while cutting Co-op’s own carbon footprint

Backing grassroots efforts that strengthen community safety, resilience and cohesion – at home and abroad

Our reporting

For 20 years, our reporting has set out how we’re addressing sustainability, ethics and community.

The process of accounting, assurance and reporting is important to drive performance against our vision, as well as providing crucial information to our stakeholders.

Basis of reporting (PDF, 362.93KB) - Our basis of reporting explains the methodology we use to collect and calculate the data we report on and measure progress against our targets.

Public Policy Engagement Table (PDF, 92.56KB) - We detail our engagement with government on sustainability and responsible business issues here.

GRI Index - Our report has been prepared in accordance with the Global Reporting Initiative’s Standards: Core option.